ACMS is the Largest and Most Experienced Crossing Guard Company in the Nation
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Frequently Asked Questions
What role does the city play once we privatize the program? Minimal, we handle all aspects of the program but some agencies may want to maintain a role in the program.
How long does it take to transfer over the Crossing Guard program? Once all contractual agreements are completed, we conduct a 3-4 hour orientation and processing meeting. At the conclusion of this meeting the transfer is complete.
What happens if a Crossing Guard is injured? They are treated by any local medical facility and an Incident Report is completed and forwarded to our client.
How are problems and complaints handled? We investigate and log all complaints and their resolution.
Why do you need to know the wages of the current Crossing Guards? To maintain their wages and incorporate them into our pricing.
What kind of Insurance do we have? Worker’s Compensation Insurance and General Liability Insurance.
Will you call on the city to staff positions if you cannot? No, we will bring all available resources to handle staffing challenges and are contractually bound to staff them.
What is the term of the initial contract? Typically from a 1 year up to a 5 year term, depending on our clients’ preference.